Our Exceptional Service Guarantee
Our Banquet Staff:
Our staff of servers and bussers are there to provide white glove service with a smile.
They ensure your order is taken correctly the day of your wedding or event, refresh your beverages frequently, accommodate any additional requests you have and help make your experience here at The Briarcliff Manor memorable.
Our Bridal Attendants:
As a complimentary service for our wedding couples, we provide a bridal attendant for you on your special day. Our bridal attendants are there to help you stay on timeline, assist in first look and ceremony line up, refresh food and beverages, bustle your dress and pack up at the end of the night and be your point of contact throughout the day!
Our Hosts:
Our hosts are there to ensure your guests are welcomed with a smile, receive the correct answers if they have any questions, and ensure everyone is safe and having a good time.
Our Bartenders:
Our bartenders are trained professionals that greet each guest with a positive attitude and a smile.
Our Event Coordinators:
Our event coordinators are there from start to finish of your planning process. From when you book with us to your individual meetings, your wedding tasting day and the day of your wedding or event, our event coordinator will provide you with the guidance you need to ensure a seamless wedding or event day with us. They also provide our staff with the guidance of your wedding or event day timeline and help keep all moving parts seamless.
Our Maitré D:
Our Maitré D will oversee your guests’ reception experience as well as help them find their seats. They ensure our staff is providing exceptional service, the reception space remains clean and the staff follows the timeline while shifting between preparation and execution efficiently.
It is our goal to provide exceptional service from our entire staff. If you have any comments or would like to leave a review about one of our staff members, please contact us by emailing info@thebriarcliffmanor.com or call 914-944-1524.